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Legal document · version 2026-10-04

Terms of Use

The rules for using Mippo's. By creating the account, you agree to these Terms and to the Privacy Policy.

Last updated: October 4, 2026

If you live outside Brazil, this version applies, and in case of doubt, the interpretation most favorable to you prevails. If you live in Brazil, the Portuguese version applies.

1. Acceptance

Mippo's is offered by Marcelo Contatto, an individual (natural person), under the n2t studio brand (contact: contato@mippos.com). These Terms govern the use of the website and the app. If you do not agree, do not create the account.

2. Who can use it

The family is created by a person aged 18 or over who is the mother, father or legal guardian of the registered children. Other adults, such as the other guardian, grandparents or a babysitter, join only by invitation. Children use the app only through the kid view, under the supervision of an adult.

Mippo's is for family use. Schools, daycare centers, clinics, shelters and other institutions may not register children in an account of their own: each family must have its own.

3. Your account

Each adult has their own login: do not share passwords, not even with the children. You are responsible for what is done with your login. If you notice improper access, change your password and use “Sign out on all devices”.

Whoever creates the family must provide and confirm an e-mail. Photos, invitations and messages to support only work after this confirmation.

Guardians can invite other adults as guardians or caregivers and must invite only people the family trusts. A guardian can remove an adult at any time, by confirming their own password; the removed adult receives a notice by e-mail.

4. Separated families and disagreements

Mippo's does not decide custody or visitation matters. To protect all guardians:

  • All guardians see the family's activity log (who joined or left, role changes, profiles deleted or restored, devices connected and scheduled deletions).
  • A deleted child profile can be restored for 7 days. Family deletion is scheduled for 7 days, and all adults are notified by e-mail and can download the data beforehand.
  • If there is a court order about access to a child's data, send it to the data protection officer (contato@mippos.com). We will comply with what it determines.

5. How the service works

  • Stars, star tokens and coupons are tools for family agreements. They have no monetary value, are not currency and cannot be exchanged for money or products with Mippo's.
  • What a coupon stands for is agreed within the family; keeping that agreement is the adults' responsibility, not Mippo's.
  • The child's “I did it!” notice does not generate stars by itself: they are only added when an adult confirms.
  • The ideas in the catalog are suggestions. Adapt them to your family's reality; care, affection and basic needs must never depend on stars.

6. Acceptable use

The following is not allowed: registering children without being their mother, father or legal guardian; using Mippo's on behalf of a school or other institution; sending photos of people; including sensitive or third-party data; using the service for illegal purposes; trying to access other people's accounts or harming the operation of the service; posting messages, photos or texts that are offensive, hateful, sexual, violent or that embarrass someone; harassing another adult in the family.

Seen something like this? Report it in Help › Contact us › Report, or in the person's ⋯ menu in Family grown-ups. We review every report; content that violates these terms is removed, and the responsible account may be suspended.

7. Family content

What you record remains yours. You authorize us to store and display this content only to provide the service to your family, as described in the Privacy Policy.

9. Passes, payments and changes

While charging is not active, Mippo's is free. Before we start charging, we will give at least 30 days' notice, and no charge happens unless an adult chooses and pays for a pass.

  • The pass: covers the whole family (all adults, children and devices), is paid once and does not renew on its own. Any adult in the family can buy it. A new pass adds its days after the current one. The price is the one shown in the pass window at the time of purchase; price changes do not affect passes already purchased.
  • Payment: on the website, through Mercado Pago, by Pix (Brazil's instant payment system) or card in a single payment, under its terms; in the Google Play app, through Google Play itself, with the Google account, under Google Play's terms. Mippo's does not receive card data. The receipt is sent by whoever received the payment.
  • Right of withdrawal: within 10 calendar days of the purchase, or any longer period your country's law guarantees, we refund the full amount, with no need to explain why. Whoever paid can request it on their own in Family pass › Purchases and receipts, and the refund is issued immediately; it can also be requested in Help and contact or by e-mail at contato@mippos.com. Repeated requests from the same family may be checked by the team, which refunds within 2 business days. The refunded pass is removed from the family. After this period, unused days are not refunded, except in case of our fault or when required by law.
  • A chargeback, dispute or refund made directly with Mercado Pago, the card issuer or Google Play removes the corresponding pass.
  • Without a pass: nothing is lost. The data remains stored and can be downloaded or deleted at any time, and what the children have already earned still counts; only new stars and goals wait for the next pass. The children's screen never talks about payment.
  • Codes (for a pass or for a discount on a pass) are valid once per family, within the stated validity and conditions, cannot be combined with other codes and cannot be exchanged for money. They can be sent to one family, a group of families or all of them, and appear as a notice only in the grown-ups' area.
  • Seller: Marcelo Contatto, an individual (natural person). Contact: contato@mippos.com.

We may improve, change or discontinue features. If the service is shut down, we will give reasonable advance notice, offer the export of the data and refund the proportional part of the passes in effect.

10. Responsibilities

We work to keep the service available and secure, but interruptions may occur for maintenance or due to factors beyond our control. Nothing in these Terms removes the rights guaranteed by the Consumer Protection Code (Código de Defesa do Consumidor, Law No. 8,078/1990) or by the consumer protection law of the country where you live. Mippo's is a support tool and does not replace professional health, education or psychology advice.

11. Termination

Whoever created the family can delete it at any time, in Your account. The deletion is scheduled for 7 days: the other adults are notified by e-mail and can download the data, and whoever created it can cancel within that period. After that, the entire family is deleted. Invited adults can leave the family whenever they want. We may suspend accounts that violate these Terms or the law, with notice whenever possible.

12. Intellectual property

The Mippo's brand, the characters, the illustrations and the software are protected by law and belong to Marcelo Contatto. You may use them only within the service.

13. Governing law, language and venue

Brazilian law applies, without prejudice to the consumer and data protection rights of the country where you live, which cannot be waived by contract. The courts of the user's domicile are chosen as the venue. Questions: contato@mippos.com.

If you live in Brazil, the Portuguese version applies. If you live in another country, the version in the language you use Mippo's in applies and, in case of doubt, the interpretation most favorable to the consumer.